Who We Are
Simball is an official telecom partner offering smart devices, SIM cards, and reliable home internet. Founded in 2023, we make technology simple, fast, and accessible—delivering trusted service and innovative solutions all in one place.
What Personal Data We Collect and Why We Collect It
1. Information We Collect
- Account Information: Name, email address, phone number, billing/shipping address.
- Transaction Data: Payment details, order history, and delivery information.
- Technical Data: IP address, browser type, device information, and website usage data.
- Communication Data: Messages, inquiries, or feedback via email, phone, or social media.
2. How We Use Your Information
- Process and deliver your orders.
- Provide customer support and respond to inquiries.
- Improve our website, services, and user experience.
- Share updates, offers, or promotions (with your consent).
- Comply with legal obligations.
We do not sell or rent your personal data. We may share limited information with:
- Service Providers: Payment processors, delivery companies.
- Telecommunication Partners: To activate and manage SIM or internet services.
- Legal Authorities: If required by law.
- Your personal data is stored securely within the EU in compliance with GDPR regulations.
- We use encryption, firewalls, and restricted access to protect your data.
- We retain your information only as long as necessary for the stated purposes.
Under GDPR, you have the right to:
- Access, correct, or delete your personal data.
- Request restriction or objection to processing.
- Withdraw consent for marketing communications at any time.
- Request a copy of your data (data portability).
To exercise these rights, contact us at: privacy@simball.de
Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize your experience.
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Currently, Simball operates within Germany and the EU. If data is ever transferred outside the EU, we will ensure appropriate safeguards are in place.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📍 Stadtplatz 7, 85368 Moosburg, Germany📧 privacy@simball.de
📞 +49 8761 3019532
