Orders are processed within 3–4 business days.

• Coverage: Germany only (all states and cities).
• Methods: Standard (3–5 business days) • Express (1–2 business days).
• Local Pickup: Free — Stadtplatz 7, 85368 Moosburg, Germany.
• Costs: Calculated at checkout based on size, weight, and destination.
• Tracking: Dispatch email with tracking number and link.
• Delays/Loss: Contact support@simball.de or +49 8761 3019532.
• Returns: See our Returns & Refunds Policy.
• Peak Periods: Delivery times may extend during holidays or promotions.
• Packaging & Insurance: Securely packed; shipments insured against loss or damage.